Learn about the differences between empathy and sympathy. This article also looks at some frequently asked questions.

I can't breathe." "I'm scared." For many people, hearing someone say those words would prompt a scramble to help. But not all. It depends on who's listening. A year ago Tuesday, the world watched as ...

There is a lot of value in empathy at work. Understanding the situations your colleagues are facing can help you to work more effectively with them. Understanding customer and clients can make it ...

Improve your marketing and sales writing with this five-minute cognitive empathy tool that reveals reader needs, removes ...

Empathy is empirically shown to build deeper connections with other people. According to an article in The Journal of Patient Experience called “The Science of Empathy,” “Empathy plays a critical ...

There's a rookie mistake in sales that former Hubspot heavyweight and current university lecturer Mark Roberge sees all the time. In his Harvard Business School (HBS) class on personal selling, he ...

Understanding the 'other' is a constant challenge in society, especially when we're cut off from one-on-one interactions. One of the tried and true methods of reducing homophobia, for example, is ...

Biden held his first White House press conference a day after the midterm elections, where his party faired better than some predicted. President Joe Biden took questions from the White House press ...

We asked two scholars who have spent decades studying empathy and bias to discuss what they've seen in the past year. They offer their view of... "I can't breathe." "I'm scared." For many people, ...

"I can't breathe." "I'm scared." For many people, hearing someone say those words would prompt a scramble to help. But not all. It depends who's listening. A year ago today, the world watched as ...