It goes without saying that you can't successfully operate without empathetic leaders. A study conducted by Businessolver indicated that 98% of HR professionals and 92% of employees believe employers ...

The Narrative Matters essay “No Algorithm for Empathy” (Feb 2020) expressed strong opinions about the effectiveness of empathy training for health care providers. Although I understand the author’s ...

More than half of all practicing physicians show signs of burnout, studies show. Contemporary physicians face tremendous pressures due to a confluence of factors, including balancing heavy patient ...

In customer service training circles, there’s a belief that you can't train for empathy. In other words, the empathy required by a customer-facing employee is a fixed personality trait, something that ...

Researchers from Massachusetts General Hospital found a training program may help increase resident physicians’ empathy with patients and improve patients’ perceptions of their providers. Previous ...

CHICAGO -- The Chicago Police Department on Wednesday announced a partnership with Axon to pilot the company's virtual reality empathy-based training. The VR training program, offered through Axon ...

A UC Berkeley study published March 29 found that empathy training for probation and parole officers led to a reduction in bias against supervisees and recidivism rates among their clients. The ...

While in a session, I asked the attending leaders, "How many of you have had empathy training?" Thirty-seven hands shot up across the leadership team. "Great. What's the first cornerstone of emotional ...

Crisis Text Line agreed to start a "mission aligned" for-profit sister company, but the mission alignment quickly got out of whack. Credit: Vicky Leta / Mashable When Crisis Text Line gave its ...

Interventions that seek to evoke empathy in teachers can sideline biases and narrow the racial gap in suspensions of middle school students, suggests new UC Berkeley research. In one of the most ...

Research published in the journal Psychology, Crime & Law suggests a new, low-cost approach that could potentially reduce antisocial behaviour and crime. The study, carried out by Anglia Ruskin ...

Some tax return preparers are doubling as therapists this tax season, comforting clients who are dismayed to find that they will get smaller tax refunds — or worse, will get hit with unexpected tax ...