Apparently it’s getting a lifeline from the Internet of Things. Gartner predicts “CRM will be at the heart of digital initiatives in coming years as enterprises look to create more targeted ...

Technology has made it a lot easier for companies to communicate with their clients and it’s also given them a lot more avenues for doing so. All of this means that the marketing discipline involving ...

Customer relationship management will be at the heart of companies' digital initiatives for years to come, Gartner says. What's more, the billions of devices connected on the Internet of Things are ...

A totally interconnected world where people, objects, companies, and devices stream information constantly across the Internet sounds like something out of science fiction. But the Internet of Things ...

You may have developed great products or services to meet the needs of a particular market. But this does not automatically mean that your business will be successful. Your customers have a big impact ...

Auckland, 4 July, 2001 - PeopleSoft Inc. (Nasdaq: PSFT) today announced the on-time delivery and immediate availability of PeopleSoft 8 Customer Relationship Management (CRM) - the industry’s first ...

We list the best CRM for small business, to make it simple and easy to set up and manage a contact platform for customers, staff, and suppliers. Customer Relationship Management (CRM) software’s ...

This is the finding of the research ‘CRM in the retail financial sector’ by Coleman Parkes Research among 456 UK financial institutions. The study was commissioned by Microsoft, BT, AIT and eFunds. It ...

This story was originally published on May 17, 2010, and is brought to you today as part of our Best of ECT News series. Over the years, Salesforce.com has gradually transformed itself from being a ...