Arguably, there is a direct correlation between the quality of the IT service experience that a user receives and the sophistication of the service desk software upon which the organization relies.

Atlassian, the company behind software like HipChat, JIRA, Confluence, and Bitbucket, is today announcing that it’s breaking the JIRA issue and project tracking software into two separate products.

From cloud document repositories to more powerful reporting and analytics tools, take Jira to the next level with these third-party tools As agile teams get used to managing backlogs and requirements ...