3CLogic, provider of a voice-enabling and cloud contact center platform for ServiceNow, has added SMS capabilities to help IT helpdesks, customer support teams, or employee services groups leveraging ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Picture this: One day, out of nowhere, you get a text ...

CAMBRIDGE, Mass.--(BUSINESS WIRE)--HubEngage, the leading multichannel unified employee engagement platform recently launched an all new modern connected intranet solution. This all new design ...

Today, it is more vital than ever for companies to be able to reach their target audiences where they are. Email and social media have long been staples of customer engagement strategies, but the ...

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