Management systems for DevOps have grown in popularity over the years, as many organizations have brought software developers, IT and DevOps under a single roof. Software platforms like Jira Service ...

A change in UAB IT’s ticketing system, ServiceNow, is designed to help internal users make better data-driven decisions. The ServiceNow platform, which underlies UAB’s IT Service Portal, helps manage ...

I'm at the cusp of a huge move up in my career, and I could use some perspective from some others in IT. By title, I'm currently a Network Administrator, although my responsibilities are those of a ...

This is a comprehensive list of best project management ticketing systems, covering standout features, pricing, and more. Use this guide to find your best fit. Project management software has ...

On the London stop of its European tour, ServiceNow revealed how two large banks are using its cloud-based IT service management software to reduce ticket response times. Royal Bank of Scotland has ...

Digital transformation is now a top priority for banks: As noted by a recent BDO survey, 32 percent of financial firms are focused on more effective change management, while 36 percent say their focus ...