Over two-thirds of Americans now possess a mobile phone, and we use it for just about anything and everything, multiple times per day. And we've all heard those reports that shock us with the extent ...

Bridging the gap between a Web application and mobile phone text messaging has resulted in more prompt information management at Melbourne, Australia-based e-marketplace Service Central. After finding ...

A main concern for many companies is evaluating the best communication technique to increase customer engagement. How do you convince customers to interact with your product in the most contextual ...