Discover how relationship management strengthens business ties, boosts brand loyalty, and mitigates risks through effective ...

Posted: May 24, 2025 | Last updated: May 24, 2025 Have you ever wondered what the customer relationship management process is? Ever heard CRM and wondered what it meant? Well here we go through what ...

A “one size fits all” approach to CRM rarely brings substantial business value. Before proceeding with a CRM system, a company must carefully define its CRM strategy and evaluate the technology.

The productivity of salespeople could jump with the upcoming release of native Microsoft Dynamics CRM applications for specific mobile platforms and put the software vendor ahead of some of its ...

Companies in the telecommunications space today are under more pressure than ever to improve customer service, reduce churn, provide targeted services to customers, and achieve other data-driven ...