eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Siemens Power Transmission & Distribution was getting ...

Sage CRM stands out as a dependable, feature-rich solution designed for small to medium-sized businesses. It excels in ...

The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but also intuitive, integrated technology for the people who serve them. When ...

The customer relationship management (CRM) software market is on an impressive growth trajectory, with projections indicating a leap to over $48 billion in revenue by the end of 2024. This upward ...

Katherine Haan, MBA, is a Senior Staff Writer for Forbes Advisor and a former financial advisor turned international bestselling author and business coach. For more than a decade, she’s helped small ...

The next big thing for CRM innovation is an infusion of artificial intelligence to make it a customer personal assistant tool that makes difficult tasks more manageable for customer service agents to ...

A CRM (customer relationship management) is a single software platform that allows businesses to manage and monitor customer relationships with both current and potential customers. With a good CRM, ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. CRM workflows are among the most significant CRM ...

Using a CRM system gives businesses the tools to improve their customer relationships, streamline their sales processes and leverage the platform to achieve success. Customer relationship management ...

CRM heavyweight Siebel Systems Inc. is prepared to once again dive into the hosted applications market, this time in partnership with longtime ally IBM Corp. The two companies have sealed a deal to ...