Kustomer, the Intelligent customer experience platform, today announced the launch of Data Explorer, a new reporting experience that lets CX leaders ask questions in natural language and get instant ...

Explore Excel’s percentages and funnel chart features in a head-to-head Human vs Agent mode showdown. Learn practical tips and insights to analyze data effectively and improve your spreadsheet skills.

Katelyn is a writer with CNET covering artificial intelligence, including chatbots, image and video generators. Her work explores how new AI technology is infiltrating our lives, shaping the content ...

Repeat customers are the hidden gold of company revenue. Some companies ignore just how powerful a loyal customer base can be, focusing efforts instead on acquiring new shoppers. However, customer ...

This article details how to fix broken sales funnels using ChatGPT by focusing on the buyer's journey, not the seller's process. It recommends mapping the true prospect path, crafting urgent headlines ...

KYIV, Ukraine—Russia has significantly escalated strikes on Ukraine since President Trump took office, data show, defying his call for peace by increasing the range of buildings hit, including ...

Anthropic has begun rolling out a small but significant update to Claude. Starting today you can use the chatbot to create and edit Excel spreadsheets, documents, PowerPoint slide decks and PDFs. In ...

Q. I currently keep a static to-do list, and I would like to update it to be more dynamic. Do you have any advice? A. Microsoft Excel is best known for crunching numbers, but it’s also a powerful tool ...

A Column Chart can be used to create the most common form of a timeline in Excel, which consists of a horizontal layout with a time-based X-axis and events or milestones plotted along it. To create a ...